FAQ

Everything you want to know about vacuum sealing, food preservation, storage solutions, and product message—all in one place. We've gathered the answers to help you seal with confidence.The common customer questions answers below:

About Product Usage

Is this vacuum sealer designed for bags, rolls, and containers? Yes, our vacuum sealer can be used with vacuum bags, vacuum rolls, and vacuum containers with air valves on the outside.
The vacuum pressure is up to 80 kPa which means that the pressure is quite strong to allow effective air extraction and increase the freshness of foods, as well as decrease the phenomenon of freezer burn.
Yes, the machine needs to wait about 20 seconds after each sealing before starting the next sealing.
The entire process of the vacuum and sealing cycle will depend on the size of the bag and the amount of air being evacuated, and normally it will take 30 seconds. However, sealing alone will take 18 seconds.
Battery life varies depending on the function used. On a full charge, the vacuum sealer can perform approximately: Dry Vacuum & Seal: Up to 40 cycles Moist Vacuum & Seal: Up to 35 cycles External Vacuum (Containers/Jars): Up to 300 cycles Seal Only: Up to 40 cycles Actual performance may vary depending on usage conditions.
Alright. There is the feature called Seal Only through which you can seal the bags while not extracting any air out of them. This function can be used for sealing the food bags, custom-cutting the bags from rolls, or for sealing non-food items.
Certainly! Although there is no pause button available, it is possible for you to use the Power Button and stop the vacuum cycle whenever you wish to control the vacuum on your own.
A complete charge with the provided charger usually takes about 2.5 hours, depending on the output of your power adapter.

About Food Storage

Ordinary plastic bags can be sealed with the help of the Seal Only function. But they cannot be vacuum sealed as ordinary plastic bags are not meant to remove air.

Yes, our vacuum bags meet FDA requirements as food-grade material and do not contain BPA. They are safe for storing food and can be used for sous vide cooking at recommended temperatures.

Yes, With the vacuum sealing process, you can be sure that you won't have freezer burn since there will not be any additional air inside, and therefore you will have an airtight seal. This will keep your products from oxidation and dehydration.

As long as the bag is correctly vacuum sealed and not damaged in any way, it will retain its vacuum during the period of storage. In case a bag loses its vacuum, some of the reasons might be:

Holes caused by sharp food edges
Particles of food left in the sealing zone
Imperfect sealing
It is recommended to keep the sealing area clean and dry when sealing.

Once you seal the package, you need to examine the seal.

Good seal characteristics include:

  • Consistency across the entire seal
  • Uniform throughout the seal
  • Not having any gaps, wrinkles, or interruptions

The bag is properly sealed when the seal looks continuous and uniform.

Not really; just set the right mode:

  • Dry mode – use for dry foods like meat, vegetables, snacks, and grains.
  • Moist mode – for food with moisture, marinade, or light fluids.

The moist mode will help prevent fluids from being sucked into the vacuum tube.